Nettet“Customer service is the new marketing.” — Derek Sivers. 3. “Good customer service costs less than bad customer service.” — Sally Gronow. 4. “You’ll never have a … Nettet26. aug. 2024 · But, by offering alternative options, the customer might feel like the support rep is on their side, and won't get frustrated by what they perceive as stubbornness or inflexibility. 3. Role Playing. Improving your customer service skills is like improving your golf swing.
101 customer service quotes to inspire your team in 2024
NettetYour service reps are no different. Make the effort to teach your staff new skills, help them work on mastering old ones, and teach them how to improve performance. It’s a win … Nettet4. mar. 2014 · Here are 40 quotes supporting this premise: Make a customer, not a sale. ~ Katherine Barchetti. The goal as a company is to have customer service that is not just the best but legendary. ~ Sam ... sushi streetsboro ohio
15 Quotes To Share With Your Call Center Team - Call Center …
Nettet14. jan. 2014 · They expect you to fix things when they go wrong.”. “Your best customers leave quite an impression. Do the same and they won’t leave.”. “You are serving a customer, not a life sentence. Learn how to enjoy your work”. “Under promise and over deliver.”. “Rule 1: The customer is always right. Rule 2: If the customer is ever wrong ... Nettet14. jul. 2024 · As a customer service representative, your main job is to serve customers. Customer service reps work for most any business that engages with customers, including retail stores, banks, and insurance companies. Their primary tasks may include greeting and communicating with customers in person, by phone, or by … Nettet10. “Your customer does not care how much you know until they know how much you care” - Damon Richards. 11. “Building good customer service does not happen by … six words about race